Frequently Asked Questions

What if I want to return an item?

We do not accept returns unless the product is faulty due to manufacturing. If you receive a defective item, please contact us for assistance.

Do you ship worldwide?

No, we currently only ship within Aotearoa, New Zealand, but we hope to offer worldwide shipping soon!

How long does shipping take?

Shipping within Aotearoa, New Zealand typically takes 3-5 business days. We'll keep you updated with tracking details once your order is on its way!

Where can I place a bulk order?

You can place a bulk order by emailing us through the contact form below. We’ll be happy to assist you!

Me kōrero tāua!